Terms & Conditions

1. Services

Flawsync AI provides AI automation services including but not limited to:

• WhatsApp AI Assistant automation
• Lead qualification and management
• Appointment booking automation
• CRM integration services
• AI voice agent systems
• Business workflow automation

Services are provided 'as is' and subject to these terms and our service agreements.

2. User Responsibilities

By using our services, you agree to:

• Provide accurate and complete information
• Maintain confidentiality of your account credentials
• Use our services in compliance with applicable laws
• Not engage in unauthorized access or data misuse
• Not attempt to reverse engineer or disable our systems
• Comply with all third-party service terms (WhatsApp, CRM platforms, etc.)

3. Intellectual Property

All content, technology, and intellectual property related to Flawsync AI services are owned or licensed by Flawsync AI. This includes:

• Proprietary algorithms and AI models
• Software code and documentation
• Trademarks, logos, and branding materials
• Design and user interface elements

You may not reproduce, distribute, or transmit any content without prior written permission.

4. Limitation of Liability

To the maximum extent permitted by law:

• Flawsync AI shall not be liable for indirect, incidental, special, or consequential damages
• Our total liability is limited to the amount you paid for services in the past 12 months
• We are not responsible for third-party service failures or interruptions
• We do not guarantee uninterrupted or error-free service

5. Service Availability

While we strive for high availability, we do not guarantee continuous, uninterrupted access to our services. We may experience:

• Scheduled maintenance and updates
• Emergency maintenance for security or performance
• Service interruptions due to third-party platform issues
• Network or infrastructure failures beyond our control

We will make reasonable efforts to minimize service disruptions.

6. Termination

We may terminate or suspend your account and services immediately if:

• You violate these terms and conditions
• You engage in illegal or fraudulent activities
• You fail to pay fees or maintain valid payment information
• You use our services to harm others or violate their rights

Upon termination, your right to use the services ceases immediately.

7. Payment and Billing

Services are provided on a subscription or project basis as agreed. You agree to:

• Provide valid and current payment information
• Pay all invoices according to the payment terms
• Notify us of any billing discrepancies within 30 days
• Accept automatic renewal of subscriptions unless cancelled

8. Indemnification

You agree to indemnify and hold harmless Flawsync AI from any claims, damages, or expenses arising from:

• Your use of our services in violation of these terms
• Your infringement of any intellectual property rights
• Your violation of applicable laws or regulations
• Your actions or content transmitted through our services

9. Disclaimer of Warranties

10. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective upon posting to our website. Your continued use of our services constitutes acceptance of the modified terms.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any legal action or proceeding related to these terms shall be exclusively subject to the jurisdiction of courts located in Gujarat, India.

12. Contact Information

If you have questions about these terms and conditions, please contact us:

13. Entire Agreement

These terms and conditions, together with our privacy policy and any additional agreements, constitute the entire agreement between you and Flawsync AI regarding the use of our services.