Privacy Policy

1. Information Collection

We collect information you voluntarily provide to us when using our services, including:

• Personal information (name, email, phone number)
• Business information (company name, industry, size)
• Communication preferences and inquiry details
• Technical data through automated means (IP address, browser type, usage patterns)

2. Use of Information

We use the information we collect for the following purposes:

• Providing and improving our AI automation services
• Responding to your inquiries and support requests
• Analyzing service usage to enhance user experience
• Marketing communications with your consent
• Legal compliance and fraud prevention

3. Cookies

Our website uses cookies to enhance your experience. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and recommendations
• Enable essential website functionality

You can control cookie settings through your browser preferences.

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Regular security audits and updates
• Access controls and authentication mechanisms
• Monitoring for suspicious activities

However, no security system is completely impenetrable. We cannot guarantee absolute security of your data.

5. Third-Party Services

Our services integrate with third-party platforms including WhatsApp, CRM systems, and communication tools. When you authorize these integrations, we may share relevant data to facilitate automation. We recommend reviewing the privacy policies of these third-party services.

6. User Rights

You have the following rights regarding your personal information:

• Right to access your personal data
• Right to correct inaccurate information
• Right to request deletion of your data
• Right to withdraw consent at any time
• Right to data portability

To exercise these rights, please contact us at hello@flawsyncai.com.

7. Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You can request deletion of your data at any time, subject to legal and contractual obligations.

8. Important Statement

9. Policy Changes

We may update this privacy policy from time to time. We will notify you of significant changes by updating the 'Last updated' date at the top of this page.

10. Contact Information

If you have questions or concerns about our privacy practices, please contact us: